Warranty Information
Register equipment promptly and keep serial numbers, hydraulic settings, and service records organized.
Warranty & Support
Register Equipment And Get Help Fast
Centralized warranty registration and support routing for VMV equipment, attachments, parts, service, and hydraulic setup questions.
Warranty Registration
Submit owner, dealer, machine, carrier, and in-service information for Viking Attachments™ records.
Warranty Claims
For potential claims, include photos, serial number, operating conditions, and a clear issue description.
Warranty Summary
What's Covered - 1-Year Limited
- Structural housing and frame weldments
- Eccentric assembly manufacturing defects
- Hydraulic manifold and internal components
- Factory workmanship and assembly defects
What's Not Covered
- Normal wear items: clamp pads, hoses, seals
- Damage from misuse or operation outside rated parameters
- Improper installation or unapproved modifications
- Damage from running without a case drain
To file a claim: Call 985-745-6200 or email [email protected] with your serial number, purchase date, and photos of the issue. All claims are handled factory-direct.
Submit A ClaimSupport Forms
Warranty & Service Forms
All forms are routed to Viking Attachments™ so the right team can review, respond, and keep the request organized in GoHighLevel.
Section 23.1
Warranty Registration
Must be submitted within 14 calendar days of delivery. Late registration may result in denial of warranty coverage.
Register Your VMV ->Section 23.2
Hydraulic Settings Verification
Required before first operation. A qualified hydraulic technician must verify all settings and submit this form to activate warranty coverage.
Submit Verification ->Section 23.3
Warranty Claim
For major failures, notify Viking Attachments™ within 24-72 hours. Do not disassemble or repair failed components before factory confirmation.
File A Claim ->Bucket Sizing
Bucket Worksheet
Specify your excavator and application requirements so our team can configure the correct bucket attachment for your carrier and conditions.
Configure A Bucket ->